Okay, the next secret from the ages
comes from “The Robert Collier Letter
Book” by Robert Collier. This has long been out of print and
very difficult to locate. Collier was able to sell almost everything under the
sun and make millions. He started out selling coal by the train carload just
through direct mail letters. Robert Collier’s book is practically the bible of
how to write letters that get results...and right now I want to reveal to you
how to use a few of his little-known secrets of effective sales letters.
Collier tells where the idea for his
famous “Will you do me a favor?”
letter came from. He tells how he read about a manager whose company had been
extremely competitive with another company and it was in this manager’s best
interest that the two companies should join together. This manager figured that
people feel most kindly to someone for whom they’ve just done a favor for. So
he went to his rival and asked him for a favor, he wanted to know how to handle
customers taking advantage of their terms. Well, this little technique helped
to bring these two companies together.
So Collier rightly figured it might
work in print. He used it to get rid of 20,000 raincoats and over a dozen other
products. This letter is universal in it’s application. Take a look at the
letter Collier used:
Dear Customer,
Will
you do me a favor?
For
twelve years now, you know, we have been selling the famous “Keepdry” Coat
direct to the consumer, at a savings of many dollars from the usual retail
price.
This
year I want to vary our line a bit, so I have changed the fabric to one that
looks like a smart topcoat -- but will still shed rain. And instead of the
usual double-breasted raincoat model, I’m using a single-breasted topcoat model
that appeals to men because it has style, and yet retains that loose, comfortable
look of the well-tailored light overcoat.
I
believe that anyone who ever gets out in stormy or wet weather will like this
“Any Weather” Coat better than any raincoat or topcoat he can buy, but you know
how it is in merchandising -- you can never be sure of such things until after
you have sunk a lot of money in them.
Which
brings me to the favor:
I
want to make sure of the demand -- or lack of demand -- before we sink too much
money in this new coat. So I’ve come to you as a customer of the house:
Will
you try out one of these new “Any Weather” Topcoats for me for a week
--
WEAR IT -- see how it feels, how it looks, how it compares with topcoats you
have bought at $25 or $30? Above all, how it keeps out wind and rain?
And
then write me?
Needless
to say, I’ll send you a coat you can be proud to wear anywhere -- a coat that
will fit you as though made to measure by your own tailor.
I
can do it, you know, because we have so much greater a range of sizes than any
retail store. Where the retailer carries coats in half a dozen sizes and only
one length, we have 57 different sizes and 5 different coat lengths!
More
than that -- where ordinary raincoat or topcoat serves but one purpose, this
new “AnyWeather” is topcoat, motor coat, sport coat and raincoat -- all in one!
It can be worn on every occasion that a light overcoat is used -- and in a
heavy downpour as well! Every man needs a coat like this for rainy days -- for
chilly nights -- for auto rides.
Stormy
days will never again mean chills and colds and ruined clothes if you wear an
“AnyWeather” coat. It will protect your health and your clothes, yet keep you
looking and feeling as smartly dressed as ever.
But
I did not start out with the idea of selling YOU the coat. I just want to
satisfy you that it is one you will be proud to wear anywhere, in any company,
in any weather.
If
you will in the three simple measurements called for on the enclosed care --
I’ll get one of these new “AnyWeather” coats off to you at once by prepaid
Parcel Post -- to be worn for a week at my risk and expense -- FREE!
At
the end of the week, if you should like the coat so well that you want to keep
it, you can pay -- NOT the $25 or $30 that you are accustomed to paying for
coats in stores, not even
our low Direct-to-the-User “Keepdry” price of $16.85 -- BUT OUR SPECIAL
INTRODUCTORY PRICE TO YOU, ONLY $14.85!
Otherwise
just send it back at our expense, and in payment for the week’s wear, tell me
frankly your honest opinion of the coat and its salability.
Naturally,
I am not making offers like this to everyone, so whether you accept it or not,
I should feel obliged if you would return the card so as to insure against its
falling into other hands.
Naturally,
too, your opinion will be of value to me only if I get it NOW -- before the
Fall season has really opened -- before we are definitely committed for any
great quantity of these new all-weather coats.
Won’t
you, therefore, fill in the three simple measurements on the card TONIGHT if
you can, and mail it? On second thought, better mail it right away -- while you
have it in your hand -- so there will be no chance of forgetting it.
I
thank you for your courtesy.
Yours
for mutual cooperation,
You should notice the psychology
involved here. People love giving opinions and by asking them you make people
feel important. Plus, people want to help when asked.
Boardroom reports, one of the top
direct marketing companies in the country,
(the people who write Bottom Line Business, Bottom Line
Personal, and Bottom Line Health) are using this technique nearly 70 years
later for two different offers (gee, I guess it still works). Here’s the
opening to a recent letter I received:
Dear Yanik:
Our
records show that you’re one of our best customers, and that’s why I’m writing.
Frankly,
I need you help.
I’m
asking you to take part in a little marketing trial I’ve put together. Our
company has a lot riding on the outcome, so I’m really hoping you’ll
participate.
If
you do, I’ll send you one of the most valuable gifts we’ve ever given away.
It’s our giant new, 51,000-word book, the “DOCTOR’S LITTLE BLACK BAG OF
REMEDIES AND CURES, Vol. I.”
I’ll
explain our marketing trial in a moment...and why your “verdict” is so
important to us. But first, let me tell you about the special free gift you’ll
receive just for taking part.
(tells
about free gift).........
You
can see why I say this is such a valuable book, and it’s yours FREE just for
taking part in my marketing trial. So what’s this “marketing trial” all about?
Here’s the story...
We’ve
just launched what I believe is the most unusual and valuable health magazine
ever published. It’s called Bottom Line/Health, and I very much need to know
what you think of it.
Here’s
why... (goes on to explain how the fairest, most honest way to introduce new
products is through sampling. Then makes call to action).
Okay, there’s one more opening
Collier used that was magical. Here’s how it goes:
“With your permission, I am going to send
you FREE a new, self-filling black beauty fountain pen-pencil, with your name
stamped upon it in 24 carat solid gold leaf.” Or...
“With
your permission I am going to make an analysis of the soil of your lawn to
determine -- at my own risk and expense -- what elements are lacking in it,
what you need for stronger, healthier, more closely grown turf.”
These openings have been used over
and over again because they work. Here’s how a recent mailing from Rodale press
started (mind you this is the control for the last 3 years -- not an easy task
when you mail millions):
Hot new book reveals...
The Astonishing Sex Secrets Of The Most
Satisfied...Most Knowledgeable...And Most Respected Lovers in the World!
Learn to enjoy the best sex of your life, at any age... with the amazing
secrets and discoveries in this just-released “For Men Only” book that is
dramatically changing men’s (and women’s) lives literally overnight...
Dear Friend,
With your permission (and with strict
precautions for privacy), I am going to send you one the most important and
exciting books every released by an American publisher.
Yanik Silver
Yanik Silver
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